Billed for paid apps after uninstalling or cancelling
Merchants keep getting billed for paid apps after uninstalling or cancelling, with no reachable way to get a refund
Tier I · Proven The best-established problems.
6 public reports · first reported 13 February 2022 · last reported 17 April 2026
What's going wrong
Merchants across several Shopify apps report being charged or pursued for invoices after they uninstalled, cancelled, or downgraded a paid tool.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.