← Problems

Recurring app charges continue after cancel or uninstall

Merchants keep getting recurring app charges after cancelling or uninstalling, with no working way to stop billing

Tier I · Proven The best-established problems.

21 public reports · first reported 29 July 2020 · last reported 9 October 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Merchants using several Shopify sourcing and print-on-demand apps report recurring charges that keep arriving after they uninstalled the app or cancelled their plan.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 21 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.