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Certificate files fail to upload on settings page

Certificate files fail to upload or save on the settings page, blocking setup for site owners.

Tier II · Emerging Problems that are still building up.

5 public reports · first reported 8 August 2014 · last reported 21 August 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners setting up PAYGENT for WooCommerce report that the test and production certificate and CA files do not save on the settings screen, even though the file picker appears to accept them.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.