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CDN setup test returns 400 bad request errors

Setup test and cache check return 400 Bad Request or unknown errors, so the CDN cannot be enabled.

Tier I · Proven The best-established problems.

6 public reports · first reported 3 September 2020 · last reported 24 July 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Owners who install the Shift8 CDN plugin report that the built-in test URL and check buttons fail with 400 Bad Request or a generic unknown error, even when the API key and prefix were copied correctly.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.