Cart quantity changes to the wrong number
Cart and basket show a different quantity than the shopper picked, for example 1 becomes 2 and then 3, after editing a decimal item.
Tier I · Proven The best-established problems.
5 public reports · first reported 25 February 2025 · last reported 23 August 2026
What's going wrong
Shoppers who buy decimal-quantity products report that the quantity shown on the cart or basket page does not match what they selected.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.