Cart and upsell widgets break or hide on mobile
Shopify cart and upsell widgets fail or stay hidden on phones and small screens while working on desktop, blocking add-to-cart and offers.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 14 November 2016 · last reported 8 December 2024
What's going wrong
Merchants across several Shopify cart drawer and in-cart upsell apps report the same pattern: the widget works on desktop but breaks on some phones and screen sizes.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.