← Problems

Cart and checkout reward text cannot be translated

Reward messages on cart and checkout cannot be translated or reworded with standard translation tools.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 27 February 2026 · last reported 15 October 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners running this points plugin report that the reward sentences on cart and checkout pages stay in English or ignore their translation files, and that the wording cannot be changed without code.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.