Carrier API key setup is unclear
Setting up the carrier API key for address checks is confusing, with no clear place to get a key or a sign of whether it is needed.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 19 January 2024 · last reported 7 September 2024
What's going wrong
Site owners who install the plugin for address checks say they cannot find where to get the EasyPost API key, and some are unsure whether they need that service at all if they do not ship with it.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.