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Card checkout fails with generic error before Revolut

Card payments fail at checkout with a generic something went wrong error, and the request never reaches Revolut.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 12 March 2022 · last reported 30 September 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several store owners say card payments through the Revolut Gateway for WooCommerce fail at checkout with messages such as we cannot process your order or Something went wrong.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.