← Problems

Captures will not copy, save, or upload

Copying or saving a finished capture fails: the image will not copy, save locally, upload to a project folder, or load for download.

Tier I · Proven The best-established problems.

6 public reports · first reported 2 December 2017 · last reported 19 July 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Users say that after taking a screenshot with this add-on, they cannot copy the image to the clipboard, save it to their computer, or upload it to their project folder on the publisher's site.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.