← Problems

Capture stops working after updates or cookie changes

The add-on stops saving or working after a Firefox or add-on update, and only recovers after days or with cookies enabled.

Tier I · Proven The best-established problems.

5 public reports · first reported 16 January 2023 · last reported 13 June 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Several users say this screenshot add-on quits working after a Firefox update or a new add-on version.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.