Capture stops working after updates
Capture buttons stop responding or the add-on stops capturing after a Firefox or add-on update.
Tier I · Proven The best-established problems.
10 public reports · first reported 22 October 2018 · last reported 6 February 2025
What's going wrong
Several Firefox users say this screenshot add-on worked for them until an update, after which the capture buttons did nothing, the screen stayed idle, or nothing was captured at all.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 10 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.