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Capture stops working after Firefox updates

The add-on stops working after Firefox or add-on updates, including on newer Firefox versions.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 5 November 2017 · last reported 17 May 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several Firefox users say this screen-text capture add-on stopped working after a browser update or on a specific new Firefox version.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.