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Captcha error locks admins out of login

Legitimate users see a 'confirm you are not a robot' error that locks them out of the login screen.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 24 September 2021 · last reported 18 July 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Several site owners report that admins and customers get stuck on the login screen with a message asking them to confirm they are not a robot.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.