Cannot sign in after reinstall or update
Users cannot sign in to the add-on at all after reinstalling or updating, with no working fix offered.
Tier I · Proven The best-established problems.
6 public reports · first reported 12 February 2025 · last reported 27 March 2025
What's going wrong
Firefox users of the LastPass add-on say they cannot sign in at all, either after reinstalling the extension, after a browser update, or with no clear reason.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 6 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.