Cannot reach PrestaShop database from other server
Import cannot reach the PrestaShop database when the two sites run on different servers.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 28 April 2022 · last reported 16 October 2025
What's going wrong
Several site owners set up WordPress on a different server from their PrestaShop store.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.