Canned developer replies ignore label complaints
Developer replies to complaints are canned or dismissive, and there is no working appeal path for wrongly labeled users.
Tier I · Proven The best-established problems.
5 public reports · first reported 25 November 2024 · last reported 28 November 2024
What's going wrong
Several users say the add-on's developers answer criticism of mislabeling with the same canned response, or with replies they find dismissive and hostile.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.