Cancelling or refunding the subscription is hard
Cancelling the subscription is hard, and the add-on keeps asking users to log in after the subscription has expired.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 12 December 2021 · last reported 15 November 2023
What's going wrong
Several Firefox users say they cannot cancel their Norton AntiTrack subscription or get a refund easily.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.