Annual contracts with no early cancellation or exit
Merchants on annual Shopify loyalty and referral apps cannot cancel early or exit, so they stay locked into a year of fees for tools they no longer want.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 16 November 2018 · last reported 6 February 2024
What's going wrong
Merchants using loyalty and referral apps report that annual contracts leave them no early cancellation or easy exit.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.