Cancelled supplier orders refunded as credit, not cash
Merchants get store credit or no money back when supplier orders are cancelled or go unfilled, instead of a refund to their payment method
Tier I · Proven The best-established problems.
11 public reports · first reported 17 August 2023 · last reported 4 June 2026
What's going wrong
Merchants across dropshipping apps and print-on-demand suppliers report the same failure: when an order is cancelled for missing stock or never fulfilled, the money does not return to the original payment method.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 11 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.