App carts out of sync with the native Shopify cart
Items added through a Shopify app's cart stay out of sync with the store's native cart, so they go missing or cannot be bought together.
Tier I · Proven The best-established problems.
7 public reports · first reported 11 December 2015 · last reported 12 April 2026
What's going wrong
Merchants report that carts added by third-party apps split from the store's native cart.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 7 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.