Cart and upsell discounts missing from checkout total
Discounts promised in carts, upsells, or buy buttons are not applied to the checkout total, so shoppers pay full price across several apps
Tier II · Emerging Problems that are still building up.
7 public reports · first reported 7 September 2021 · last reported 25 September 2024
What's going wrong
Shoppers see a discounted price in a cart, on an upsell offer, or through a buy button, but the checkout charges the full amount.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 7 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.