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Breaks after Firefox updates and works only in Chrome

The add-on stops working after Firefox updates, works only in Chrome, and users must reinstall it after each Firefox version.

Tier II · Emerging Problems that are still building up.

22 public reports · first reported 11 October 2021 · last reported 25 August 2024

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Many users of this Firefox add-on say it worked for a while and then broke after a Firefox release, with the sign-in window failing to open or the add-on refusing to start.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 22 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.