← Problems

Blocked by country after sign-up with no warning

The extension is unavailable in some countries, and users learn this only after creating an account.

Tier I · Proven The best-established problems.

6 public reports · first reported 4 March 2025 · last reported 2 January 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Firefox users in several countries, including Russia, report that the add-on refuses to work or that they only learn it is unavailable after creating an account and trying to pay.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.