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Blank window and login failures after updates

After updates the extension shows a blank window or login failure, and nothing explains the outage.

Tier I · Proven The best-established problems.

17 public reports · first reported 18 November 2017 · last reported 15 December 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

After browser updates the add-on stops loading for many users: the panel stays a blank white window, login fails, or the page shows an error and redirects to a notice about an update that never came.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 17 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.