Biometric unlock missing or fails in Firefox extension
Touch ID or fingerprint unlock is missing, randomly disappears, or does not open the Firefox extension.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 23 July 2024 · last reported 6 June 2025
What's going wrong
Some Firefox users cannot use Touch ID or a fingerprint scanner to open the 1Password extension.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.