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Recurring app charges for plans never activated

Merchants get recurring app charges for plans they never chose or activated, including paid plans billed while the dashboard shows a free plan.

Tier I · Proven The best-established problems.

5 public reports · first reported 9 January 2024 · last reported 20 October 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Merchants of wholesale and B2B apps report paying recurring fees on plans they never chose or activated.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.