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Backup restore crashes or loads empty groups

Restoring tab groups from a backup crashes Firefox or loads empty groups, and users must try several backup files to recover anything.

Tier I · Proven The best-established problems.

7 public reports · first reported 19 February 2025 · last reported 26 March 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Users who try to bring tab groups back from a saved backup say Firefox crashes during the restore, or that it recreates groups with no pages in them.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 7 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.