← Problems

Back-in-stock emails not sent to waitlist

Waitlist customers never receive the back-in-stock email, even after the product is restocked through admin or API.

Tier I · Proven The best-established problems.

6 public reports · first reported 17 November 2020 · last reported 15 December 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Many site owners report that when a product returns to stock, the waitlist email never reaches the people who signed up.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.