Autofilled address values disappear or need retyping
Autofilled address values are cleared or must be retyped after returning to the cart, refreshing, or when the suggestion prompt fails.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 11 June 2024 · last reported 24 November 2024
What's going wrong
Customers who choose an address from the autocomplete list see the fields fill correctly, but the street and postcode are then cleared after they return to the cart and come back.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.