Auto-renewal charges and refusals to refund
Auto-renewals charge owners after they cancelled or changed cards, and refunds are refused or cut off without notice.
Tier I · Proven The best-established problems.
14 public reports · first reported 23 February 2024 · last reported 19 November 2024
What's going wrong
Many site owners report that they were charged for a yearly renewal they had turned off, sometimes on an expired or old card, or after the subscription was switched to a yearly loop at checkout.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 14 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.