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Authentication failures leave no usable logs

Admins cannot see why a single user's login fails, because authentication failures are not logged with enough detail.

Tier II · Emerging Problems that are still building up.

10 public reports · first reported 15 July 2026 · last reported 31 July 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Administrators of a self-hosted chat the tool with several hundred users report that one person cannot log in, sometimes only from outside the corporate network.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 10 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.