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Store reviews vanish from storefront with no alert

Reviews silently vanish or stop showing on storefronts across several review apps, with no explanation or alert to the merchant

Tier I · Proven The best-established problems.

5 public reports · first reported 1 February 2022 · last reported 3 July 2025

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Merchants using several review and loyalty apps report that published reviews stop appearing on their storefronts, or that approved reviews never publish, and the apps give no warning.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 5 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.