Shopify apps trap merchants with no exit or uninstall path
Shopify merchants cannot exit or uninstall loyalty and review apps, because setup screens lack a close option and removal is blocked until reinstall
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 4 July 2019 · last reported 9 March 2026
What's going wrong
Merchants installing Shopify loyalty and review apps report that they cannot leave the product.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.