App asks for positive review before trying or getting help
Vendors require a positive review before merchants can try an app or get help
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 24 November 2020 · last reported 14 February 2026
What's going wrong
Merchants report that some cart and badge apps ask for a positive review before they have had a real chance to use the product, and in one case before any support request is answered.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.