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App skips alerts for pending and on-hold orders

The app gives no order alert for new orders held as pending, on-hold or completed, so manually confirmed orders go unseen.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 17 November 2023 · last reported 20 November 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Store owners who confirm orders by hand, such as shops taking bank transfers or invoices, say the Hippoo mobile app alerts only when an order reaches processing.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.