App hangs on loading, errors, or blank screen
The app stays on a loading screen, shows an error or goes blank, and merchants must reinstall to get it working.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 28 January 2024 · last reported 9 May 2026
What's going wrong
Several merchants report that the app will not open.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.