App freezes or fails to load during design
The app freezes, fails to connect or refuses large files while merchants are designing products.
Tier I · Proven The best-established problems.
5 public reports · first reported 21 April 2020 · last reported 24 July 2025
What's going wrong
Users report the app freezing while designing products, refusing to connect, and failing to open after an email verification step.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.