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The platform API keys rejected when saving settings

The platform API keys are rejected on save, including the new Creators API keys, so the plugin cannot connect to it.

Tier II · Emerging Problems that are still building up.

4 public reports · first reported 27 June 2019 · last reported 28 January 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners setting up this plugin report that valid access keys, including keys that work in other tools, are refused with a verification or invalid-key message.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 4 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.