← Problems

API key authentication stalls or fails on setup

Linking the store to the AliExpress service with an API key gets stuck on authenticating or fails with a JSON error.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 8 September 2023 · last reported 6 March 2026

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners setting up the AliExpress import plugin often get stuck when they try to connect their store with an API key.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.