Charged for gift wrap apps after uninstall or cancel
Merchants keep getting charged for gift wrap app subscriptions after uninstalling, cancelling, or letting a free trial lapse without any warning
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 16 September 2021 · last reported 17 June 2025
What's going wrong
Across several gift wrap and gift message apps on Shopify, merchants report being billed after they removed the app, cancelled a subscription, or let a free trial end.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.