Amazon Pay key setup fails and gateway stays unavailable
Setting up Amazon Pay keys fails with key-file and not-available errors, leaving the gateway greyed out.
Tier II · Emerging Problems that are still building up.
4 public reports · first reported 21 April 2022 · last reported 17 February 2025
What's going wrong
Several site owners report that after connecting their merchant account, the gateway never becomes usable.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 4 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.