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Amazon Pay button unclickable and checkout spins forever

Amazon Pay button on checkout is unclickable or the checkout spins endlessly after choosing it.

Tier II · Emerging Problems that are still building up.

3 public reports · first reported 15 April 2022 · last reported 6 January 2025

Idea report · $9 · No contacts · All sales final

See a sample idea report

What's going wrong

Site owners report that on the checkout page the Amazon Pay button does not respond to clicks, even though the same button works in sandbox mode.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 3 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.