Sourcing apps crash while browsing and importing
Shopify sourcing and product-library apps crash during normal browsing and importing, so merchants must retry or repeatedly clear caches to continue
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 12 July 2023 · last reported 18 January 2026
What's going wrong
Merchants using several Shopify sourcing and dropshipping apps report that the apps crash during ordinary use, including while browsing a product library and while importing products, sometimes on a phone.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.