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AI Assistant add-on support tickets go unanswered

Vendor leaves support tickets and pre-sale questions unanswered for weeks or months.

Tier I · Proven The best-established problems.

6 public reports · first reported 6 December 2024 · last reported 29 May 2026

Idea report · $19 · No contacts · All sales final

See a sample idea report

What's going wrong

Hosting companies that bought the AI Assistant add-on report that the vendor stops answering.

AI-assisted: written with the help of AI from the reports. The idea report has the full summary.

In the idea report

  • The full summary.
  • The products the 6 reports are about, and how many came each month.
  • Related problems.

No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.