Multi-currency totals and reports ignore order currency
Multi-currency stores get commission, country sales and profit totals that use the base currency or mix currencies, so figures do not match
Tier I · Proven The best-established problems.
7 public reports · first reported 15 March 2022 · last reported 10 October 2026
What's going wrong
Stores that sell in several currencies report that commission totals and country sales reports in marketing and reporting extensions use the shop's base currency instead of each order's own currency.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 7 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.