Exit fees and no clean exit from app contracts
Merchants signing annual or minimum-volume app contracts find no clean exit and are charged fees to cancel early.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 18 June 2023 · last reported 13 November 2025
What's going wrong
Merchants who signed annual or minimum-volume contracts with marketing and payment apps report that leaving early is hard and costly.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.