Admin welcome popup cannot be closed and blocks menus
The plugin shows a welcome popup in the WordPress admin dashboard that cannot be closed and sometimes blocks the Supsystic and other admin menus.
Tier I · Proven The best-established problems.
5 public reports · first reported 20 December 2023 · last reported 6 February 2026
What's going wrong
Site owners report that after installing Smart Popup by Supsystic, a popup appears inside the WordPress admin dashboard and the close button does nothing.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.