Addon crashes site on kit import, no rollback
Addon crashes sites during template kit import, and owners cannot roll back to a working version.
Tier II · Emerging Problems that are still building up.
3 public reports · first reported 3 July 2023 · last reported 4 June 2024
What's going wrong
Owners who import template kits from a theme vendor report that the addon causes a critical error during import through Envato or Elementor, so disabling it was the only way forward.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 3 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.