Add to cart silently fails for some shoppers
Add to cart fails silently, reloads the page, or does nothing for some shoppers, buttons and browsers.
Tier I · Proven The best-established problems.
5 public reports · first reported 7 March 2025 · last reported 11 June 2025
What's going wrong
Store owners report that clicking Add to Cart sometimes does nothing, leaves the button stuck on loading, or reloads the page instead of using AJAX.
AI-assisted: written with the help of AI from the reports. The idea report has the full summary.
In the idea report
- The full summary.
- The products the 5 reports are about, and how many came each month.
- Related problems.
No business has been found with this problem yet, so the report has no contacts. All sales are final — no refunds. Pricing.